Our Coding staff has a record of exceptional performance and professionalism. All Island Healthcare Solutions coders are Certified Professional Coders as certified by the American Academy of Professional Coders, (AAPC) thus assuring that they are the industry’s most knowledgeable coding professionals. Some coders maintain additional certifications in specialties we do business with when available.

Our coders must pass a comprehensive exam and demonstrate both experience and excellence before being hired. New coding staff is audited 100% for accuracy and opportunities to enhance and focus on potential knowledge deficits. They continue to be audited on an ongoing basis to ensure consistent excellence in their performance.

Monthly meetings provide coding staff with the opportunity to learn from each other, review ongoing chart audits and keep the team up to date on recent industry trends,
ensuring the most knowledgeable team possible. Throughout the month, weekly coding tips are distributed to coders internally and in many cases to our clients for those trends noticed in the everyday operations.

Coding Feedback for Compliance and documentation excellence. All new clients receive an initial review of their coding and documentation to identify problems that could put our clients at risk for compliance violations by federal and local payers and assists in maximizing reimbursement through proper coding.

Feedback is provided for physician documentation deficiencies that might have a negative impact on the client. Coders utilize e-mail and written memorandum to enhance feedback.

Reporting on CPT code frequencies by physician and group ensure any change in coding or documentation standards is quickly identified and resolved.